Your privacy is our priority. This policy explains how we collect, use, and protect your store data when using our Shopify app.
When you install and use our Shopify App, we may access and collect the following types of information from your Shopify store to provide core features, analytics, and personalized support:
Your store data helps us deliver, maintain, and improve our app. Specifically, we use collected data for:
Sync orders, run reports, automate tasks
Understand usage patterns & optimize speed
Important updates, support, feature announcements
Prevent fraud, detect abuse, enforce ToS
We respect your business data and never sell it to third parties. However, to operate the app efficiently, we may share limited data with trusted service providers under strict confidentiality:
| Third Party | Purpose | Data involved |
|---|---|---|
| AWS / Cloud hosting | Infrastructure & encrypted storage | Store metadata, tokens, logs |
| Shopify API | Core integration & data exchange | Orders, products, customers |
| Sentry / Logging tools | Error tracking & performance | Anonymized crash reports |
All transfers are secured via TLS 1.3 and AES-256 encryption. We do not share identifiable personal data with advertisers.
Our Shopify app may use cookies and similar technologies to enhance user experience, remember preferences, and collect aggregated analytics. You can manage cookie preferences via browser settings, but disabling essential cookies might affect app performance.
We retain your store data for as long as your Shopify app is installed, plus a reasonable period afterward to comply with legal obligations or resolve disputes. Upon app uninstallation, all identifiable store data is scheduled for permanent deletion within 30 days.
As a Shopify merchant using our app, you are responsible for informing your own customers about data processing via your store's privacy policy. You have the right to:
Your store information may be processed on servers located in the United States or European Union, depending on infrastructure optimization. Whenever we transfer data outside your country, we rely on standard contractual clauses (SCCs) or equivalent safeguards. For merchants in the EEA, UK, or Switzerland, we comply with GDPR requirements regarding cross-border data flows.
Our Shopify app is intended for business use by merchants and store owners. We do not knowingly collect personal information from children under 13 (or under 16 in certain regions). If you believe a child has provided us with data, please contact us for immediate removal.
We may update this policy from time to time to reflect operational, legal, or feature changes. If material modifications occur, we will notify you via email or a prominent notice inside the Shopify app dashboard. The "Last updated" date at the top of this page indicates the latest revision.
If you have any concerns about privacy or data handling, reach out to our compliance team.